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Glossary
Roadmap & strategy

What is Public Roadmap?

A Public Roadmap is a transparent version of a product's development plan shared with external users, customers, and stakeholders. It outlines upcoming features, improvements, and strategic goals, typically categorized by broad timeframes like 'Planned' or 'In Progress' rather than specific calendar dates.

When to use it

Teams use public roadmaps to align customer expectations with product reality and reduce the volume of support tickets asking for feature updates. It is best used when a company wants to build community trust, validate new ideas through transparency, or provide a centralized place for users to see what is being built next.

Example

A SaaS team building a project management tool publishes a public roadmap to show their 1,200 active users that 'Gantt Charts' are currently in development. By placing 'Mobile App Redesign' in the 'Planned' column, they signal to the community that the request is heard without committing to an exact launch day. This transparency results in 25% fewer support inquiries regarding mobile features while allowing the team to collect early feedback on the proposed roadmap direction.

How Planet Roadmap helps with Public Roadmap

Planet Roadmap allows you to turn any internal project into a public roadmap with a single toggle, enabling you to share a Kanban-style view of your progress while keeping internal comments and developer-specific tasks private.

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FAQ

How is a public roadmap different from an internal roadmap?
An internal roadmap contains granular details like specific developer assignments and technical dependencies, while a public roadmap focuses on high-level themes and customer-facing features without revealing sensitive internal timelines.
Should a public roadmap include exact release dates?
Generally no; most teams use broad timeframes like 'Next' or 'Soon' to avoid breaking user trust if technical hurdles cause delays, allowing the team to remain agile while still providing a clear sense of direction.

Related terms

RoadmapInternal RoadmapNow-Next-Later RoadmapFeedback PortalChangelogRelease NotesMinimum Viable Product (MVP)

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