SaaS Growth5 min read

How to Build in Public and Grow Your Audience

Building in public means sharing your product development process openly—progress, challenges, metrics, and decisions. When done well, it builds trust, attracts early adopters, and creates an audience that is invested in your success. When done poorly, it becomes a distraction that consumes time without driving results. Here is how to get it right.

What to Share and What to Keep Private

Share your roadmap, milestone progress, user growth trends, and lessons learned from mistakes. These create genuine connection with your audience. Keep proprietary algorithms, detailed financial projections, and sensitive customer information private. The goal is transparency about your journey, not exposure of your competitive advantages.

A public product roadmap is one of the most effective building-in-public tools. It shows potential users where the product is headed and gives existing users confidence that their feedback shapes the direction. Planet Roadmap makes it easy to publish a public-facing roadmap that updates in real time as your team ships features.

Choosing Your Channels

You do not need to be everywhere. Pick one or two channels where your target audience already spends time. For B2B SaaS, that is usually Twitter/X, LinkedIn, or a dedicated blog. Consistency matters more than reach—posting weekly updates on one platform beats sporadic posts across five.

  • Twitter/X for short updates, milestones, and real-time engagement.
  • LinkedIn for longer-form insights and professional credibility.
  • A changelog or blog for detailed feature announcements and retrospectives.
  • A public roadmap for ongoing transparency about product direction.

Creating a Sustainable Habit

The biggest risk of building in public is letting it consume too much time. Set a fixed time budget—30 minutes per day or 2 hours per week—and stick to it. Batch your content creation so you are not context-switching between building and posting throughout the day.

Reuse content across formats. A weekly development update can become a tweet thread, a changelog entry, and a roadmap update. One piece of work produces multiple touchpoints without multiplying the effort.

Measuring Impact

Building in public should eventually contribute to growth. Track follower growth, engagement rates, and most importantly, how many sign-ups or customers you can trace back to your public content. If your audience grows but sign-ups do not, you may be attracting fellow builders instead of potential customers.

The indirect benefits are harder to measure but equally valuable. Potential customers who have followed your journey for months arrive with high trust and low sales resistance. Potential hires who see your transparent culture are more likely to apply. Investors who watch your progress have data-driven confidence in your trajectory. These compounding effects make building in public one of the highest-ROI activities a founding team can invest in.

Ready to start collecting feedback?

Try Planet Roadmap free — no credit card required.

Get Started for Free