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Glossary
Customer feedback

What is Release Notes?

Release Notes are documentation that describes the new features, bug fixes, and enhancements included in a specific software update. They serve as a communication tool to inform users and stakeholders about product changes and the value those updates provide.

When to use it

Teams publish release notes whenever they deploy a new version of their software to maintain transparency and reduce support volume. They are used to highlight major feature launches, warn about breaking changes, and demonstrate continuous product development. Publishing these notes helps users understand how to use new capabilities without needing to contact customer support.

Example

A SaaS team launching a version 2.4 update might publish release notes detailing a new Slack integration, an improved mobile navigation menu, and a fix for a common CSV export error. They would include a brief screenshot of the new menu and a link to the integration setup guide. By sharing these notes via their public portal and an email blast to their 1,200 active users, the team ensures everyone is aware of the added value and improved stability.

How Planet Roadmap helps with Release Notes

Planet Roadmap includes a public roadmap and feedback portal where teams can automatically notify voters when a requested feature moves to a 'Released' status. This keeps the loop closed between development work and the customers who requested specific improvements.

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FAQ

What is the difference between release notes and a changelog?
Release notes are typically written for a general audience and focus on the 'why' and user value of a change, while a changelog is a more technical, chronological record of every specific code modification or fix.
Should I include every small bug fix in the public release notes?
No, it is better to group minor technical fixes under a general 'Performance and Stability' header to keep the notes concise; only highlight specific bug fixes if they were high-impact or previously reported by many users.

Related terms

ChangelogPublic RoadmapFeedback PortalMilestone

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