Planet RoadmapFeedback
17 articles
6 min read
How to Use Customer Feedback to Reduce Churn
Customer feedback is not just a product planning tool—it is one of the most powerful churn prevention systems you can build.
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Customer Feedback vs Product Vision: Finding the Right Balance
Great products are not built by following every customer request or ignoring feedback entirely. The best teams find a balance between listening and leading.
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How to Say No to Feature Requests Without Losing Customers
Saying no to feature requests is one of the hardest parts of product management. Here is how to do it without alienating the customers who took the time to share their ideas.
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How to Build a Product Feedback Loop That Drives Growth
A strong feedback loop turns scattered customer input into a systematic process for building the right features and reducing churn.
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What Is a Feature Request Portal and Do You Need One
A feature request portal gives customers a dedicated place to submit ideas, vote on priorities, and see what your team is working on next.
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